Installation and Setup

AllFeedback is a WordPress plugin that helps you collect feedback from your website visitors through customizable surveys and forms. You can create surveys using pre-built templates, embed them anywhere on your site, and track responses with built-in analytics. This guide walks you through installing AllFeedback and completing the initial setup to start collecting feedback in just a few minutes.

Prerequisites

Before you begin:

WordPress 6.5 or higher

PHP 8.2 or higher

Administrator access to your site

Step 1: Install the Plugin

From the WordPress plugin directory:

In your WordPress admin, go to Plugins → Add New

Search for AllFeedback

Click Install Now, then Activate

Or upload the ZIP:

Go to Plugins → Add New → Upload Plugin

Choose the allfeedback.zip file, then click Install Now

Click Activate

On activation, AllFeedback automatically creates the database tables it needs in the background.

Step 2: Complete the Setup Wizard

After activation, you'll be redirected to the Setup Wizard. If not, open AllFeedback in your admin sidebar.

The wizard guides you through four steps:

Choosing a survey template

Setting your brand color and widget position

Configuring email notifications

Finishing up the wizard

On the final step, click Open Editor to edit the newly created feedback form, or All Forms to view the list of all your feedback forms.

Troubleshooting

Plugin Does Not Activate

If the plugin fails to activate, check that your site meets the minimum requirements in the Prerequisites section — the plugin requires PHP 8.2 or higher and WordPress 6.5 or higher.

Setup Wizard Does Not Appear

If you aren't redirected to the Setup Wizard after activation, open AllFeedback in your WordPress admin sidebar. The wizard appears as long as it hasn't been completed yet.

Email Notifications Not Received

If you don't receive emails after setup, verify that your WordPress site can send mail. Go to AllFeedback → Settings → Email → Delivery, enter a To email, and click Send test. If the test doesn't arrive, your server's email may not be configured correctly — see the Notifications & Email guide for deliverability tips (including SmartSMTP), or contact your hosting provider.